Mental Toughness

It’s Not About You… What Are You Going To Do About It?

I was on LinkedIn one day this week and I saw a question that one of my connections had commented on. Let me share it with you... If a candidate is rejected in the interview, should we tell them directly that he/she has been rejected or should we try to manage a candidate saying he/she is on hold??? Sometimes I really feel very bad and hesitate to tell a candidate that he/she is a reject. I feel that , our negative feedback may ... Read more

Just Do It, Stop Procrastinating & Take Action

Sometimes you just have to just do it. Whatever it is. Stop prevaricating, stop procrastinating, stop dreaming about it and take action. Most people are really good at procrastinating. We all have our excuses... "It is not important. I have other priorities. I do not have the time. I am a perfectionist so cannot put out substandard work." etc etc. I am sure that you can add your own reasons and excuses for procrastination to this list. I write many articles for people. ... Read more

Keeping Things Simple

In this video I want to talk about simplicity and the importance of keeping things simple. In my last video about manners, I got an awful lot of responses - the vast majority saying that they do think manners are still really important and several writing me rants about how manners are dying along with other things such as courtesy, dress sense and punctuality. Anyway, there was one email in the middle of all of that which was equally important and it was ... Read more

The Difference Between Good & Great Is Knowing Your Purpose

This article is about the importance of knowing your purpose, about how it links to motivation and why it is critical for everything you do - often making the difference between good and great. I hope that you are all having a great day and that business and life is fabulous. Today, I wanted to share with you something that happened a few years ago... The CEO that I am coaching with and I have just reached a great place for a comfort ... Read more

Expert Interview: Gavin Ingham, Sales & Mental Toughness

Gavin Ingham is Europe's leading speaker on sales and mental toughness. He helps people to "be more, do more, and have more" in their business and their lives. Gavin recently sat down with us to explain his concept of mental toughness and how he communicates that message to salespeople and business executives. Briefly tell us about your background. Why did you decide to become a motivational speaker and coach? My first big challenge in life came when my father died in a car ... Read more

One Thing That Will Differentiate Your Business

Here are some thoughts on how to differentiate your business... Some people make me laugh... specifically... people teaching selling who cannot sell, people teaching communication who cannot communicate, people teaching leadership who have never led, people teaching how to build a coaching business who never built one themselves, people teaching how to make money on social media who have none, people teaching motivation who are just not motivated, people teaching how to have presence who do not... And that’s just the ... Read more

How To Sell High Value Products & Services

"Gavin, we have a great product, clients like it, people want to buy it, but it's too expensive. Our competition are cheaper and, although they're not as good, provide better value for money. Because of this, the prices that we been asked to sell at are just not realistic.” I had just finished my talk at his sales conference and I looked at the salesperson in front of me. He looked earnestly back, awaiting my answer. Sometimes, I think that people want me to ... Read more

Taking Responsibility = Business & Sales Success

I was 7 years old and kicking a ball in the playground at primary school in Dodford. I wasn’t much of a footballer but I was going to give it my all; I connected. The ball flew from my foot straight towards the school and – smash! – straight through the window. Without thinking, or even speaking to my little friends, I knew what to do. I ran straight around the school to the front door where I was met by ... Read more

Just Sack Him… Mental Toughness For Sales

“Just sack him.” “What?” “Just sack him.” My sales director leans forward on his elbows, his gold Rolex shining in the sunshine, and his handmade suit falling open to show some fancy tartan lining and looks right into my eyes. It is clear from everything about him that he has the necessary mental toughness for sales. I look down. “Sack him. What do you mean?” I ask nervously. “Sack him. Can him. Tell him that you don’t want to work with him anymore. Tell him that ... Read more
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