Business Success

Expert Interview: Gavin Ingham, Sales & Mental Toughness

Gavin Ingham is Europe's leading speaker on sales and mental toughness. He helps people to "be more, do more, and have more" in their business and their lives. Gavin recently sat down with us to explain his concept of mental toughness and how he communicates that message to salespeople and business executives. Briefly tell us about your background. Why did you decide to become a motivational speaker and coach? My first big challenge in life came when my father died in a car ... Read more

One Thing That Will Differentiate Your Business

Here are some thoughts on how to differentiate your business... Some people make me laugh... specifically... people teaching selling who cannot sell, people teaching communication who cannot communicate, people teaching leadership who have never led, people teaching how to build a coaching business who never built one themselves, people teaching how to make money on social media who have none, people teaching motivation who are just not motivated, people teaching how to have presence who do not... And that’s just the ... Read more

Pricing For Sales – It’s Not About Fair

After receiving an email informing me that I had a couple of recommendations on LinkedIn, I logged on to have a read and approve them. As I did, I noticed a question in my news stream-it was from someone I did not know and it was asking about pricing for sales. Maybe it was the way it was worded, or maybe it was because pricing and beliefs about money cut to the core of what I talk about, I decided to ... Read more

How To Sell High Value Products & Services

"Gavin, we have a great product, clients like it, people want to buy it, but it's too expensive. Our competition are cheaper and, although they're not as good, provide better value for money. Because of this, the prices that we been asked to sell at are just not realistic.” I had just finished my talk at his sales conference and I looked at the salesperson in front of me. He looked earnestly back, awaiting my answer. Sometimes, I think that people want me to ... Read more

5 Rules For Creating A Kick-Ass Business

This article outlines 5 rules for creating a kick-ass business... Putting my coffee down in the green room, I started to think of my next session of our annual, sold out, sales extravaganza at The Magic Circle in London and I noticed a speaker friend at the door (check out my business and sales seminar schedule). “Hello! How are you?” I asked. “Well,” he replied, “This is a good event. How many people in this auditorium?” “166.” “Nice. I have to ask, how did you ... Read more

Did You Throw The Baby Out With The Bath Water?

When I first set up my business, one of my goals was to never work in the "summer". If you interpret summer as August and work as delivering as a motivational speaker then I have done very well; if you include July and work done from home, not so much. Anyway, what it does mean is that in August I have more time than usual to think, more time to consider thoughts that I would normally push to one side. Yesterday I ... Read more

The Gavin Ingham Show Episode 4: Why It Is Always Personal

Hi! Welcome to episode 4 of The Gavin Ingham Show; the show that is helping you to be more, do more and have more in your business and in your life. Today I want to talk about the fact that you HAVE to make it personal. One of the things that people talk about in business – in sales, as a CEO, MDs – is the fact that you shouldn’t take things personally. They will talk about an issue or a challenge, ... Read more

10 Excuses That Screw You, Your Sales & Your Life Up.

Over the last 10 years, I have spoken to over 100,000 delegates at over 1,000 conferences, I have read over 1,000 personal development books and spent oodles of money on courses, training and development. I have been lucky enough to meet, interview and work with some truly incredible and inspirational people and, perhaps most importantly, I have asked myself every day, “What is it that differentiates elite performers from merely good ones?” My talks, my coaching and my work is based on ... Read more

Customer Service WOW! vs Customer Service Woe

On giving that customer service wow... When I am not away speaking somewhere, I like to break my days up with a coffee and a sandwich at a local cafe. I take my iPad. Sometimes I write. Sometimes I don't. Sometimes I update my todo list. Sometimes I don't. Sometimes I "do" social media. Sometimes I don't. Sometimes I might read The Times. I often do the crossword.I generally see it as a refresher and if my wife and kids are ... Read more
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