Few people would argue that motivated salespeople and business people sell more. Wandering around looking like the world is out to get you and with your chin dragging along the floor never helped anyone to be a sales superstar and it never will. Your attitude, your mindset and your approach will always play a huge part in helping you to smash your targets and build the business and the life that you desire. When I am invited to companies as a motivational speaker or sales development consultant one of the most common questions asked by sales … [Read more...]
What Are Your Favourite Sales Questions?

All sales training experts and sales gurus alike, myself included, extol the virtues of asking good questions. Asking the right question can develop rapport, increase credibility and turn a sale around. As part of my Real World Sales Tips project I thought that it would be fun to find out what your favourite questions are to ask your clients and prospects. To get you started here are a few from Real World Sales Skills... How do you currently go about...? How long have you been operating that way? When you considered the options … [Read more...]
What One Thing Do You Wish That You’d Known When You Started Out In Sales?
I recently sent out my Success newsletter and asked people, "What one thing do you wish you'd known when you started in sales?" Here are some of your answers. I think that they're really good! You can join in by adding your own thoughts and ideas in the comments section below. Make sure that you check out all of the questions and answers in my Real World Sales Tips project amd make the most of this growing sales resource. When I first started out in sales I wish I'd known how to seperate the timewasters from the genuine people that wanted to … [Read more...]
My Favourite Personal Development Books
One of the most frequent questions that I get asked is, "What personal development books should I read?" Clearly, this is not an easy question to answer as it depends what you are reading them for and what you want to get out of them... Most salespeople, business owners & entrepreneurs want to read personal development books that deliver quantifiable results. They want to read books that they can action. They want to read personal development books that will make a difference in their businesses and their lives. Most business people, … [Read more...]
How To Use Email When Prospecting
I would like to know what to do when the only contact information you have is an email address. What do you put in the email, just bare fact, do you give as much as possible. Usually when I email a potential new client, I am not getting any response from them. Do you have any suggestions? This is a great sales training question and one which there is no hard and fast answer to. Email is still a relatively new technology and the use of it in the sales process and the etiquette behind it is changing all of the time. Certainly, some … [Read more...]
Will Improving My Memory Boost Sales Success?

Gavin Hi! Recently I have missed target a few times and have been hauled over the coals by my boss. I had lots ideas and suggestions as to how they could support me, and as to why I felt that my performance had dropped but my manager suggested that I improve my memory. I am always prepared and know my stats when speaking to clients but when put on the spot I often do not know everything about my current sales opportunities without looking at my physical forecast. My boss feels that I am not on target because I do not have instant … [Read more...]
Sales Interview Techniques
Hi Gavin I am going for a new sales role but I haven't been interviewed for some time. Can you give me any advice or tips that will set me ahead of the rest? By the way I have been on one of your courses. Thanking you in advance. Thanks for the note. It’s good that you’re putting thought into how you approach your interview and using the resources and contacts that you have to prepare fully. Many salespeople don’t do this, thinking instead that they can “blag it”. They usually fall flat on their faces! With the … [Read more...]
If Selling Is So Simple Why Can’t Everyone Do it?
How many people do you know who have tried selling at some point in their lives? Out of all of those people, how many failed? The answer to the first question is easy, probably quite a few. At some point or other in their lives many people have had a go at selling even if only as a student or in their first job. You may not know the answer to the second one... it’s probably most of them! Probably most of them. Oh, for sure, they’ll tell you that they did well. They’ll tell you that they sold bucket loads! They’ll tell … [Read more...]
How To Sell More In Competitive Markets
I received your newsletter. Thanks again. I wanted to ask you a question. I work for a (market given) magazine that is distributed for free to (consumers) throughout the local area. I sell advertising space in the magazine. Our magazine has been around the longest. It started in (our area) and has branched out to include (surrounding areas). However, there are 2 other magazines that are distributed in the same area. One of the magazines has been in our county since 2000. The other magazine has been around in maybe the same time frame. I have … [Read more...]
Making More Time To Make More Sales
Gavin, I have a new client that needs constant hand holding and she seems to think that she is my only client. Have you got any advice as to how to keep her happy but not put all my other clients on the back burner, which for the last week I feel I have been doing???? Thank you for your help!!! Thanks for the email, this is a sales question which I get asked a lot when running sales seminars and when sales training. The aim here is clear, we need to help you to get some control back over your client and some balance back into your sales … [Read more...]








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