8 more tips for confident cold calling…
I promised last post that I would continue with more of my 23 tips for confident cold calling so here are 8 more sales superstar tips that will help you to become a more confident and successful cold caller.
Tip 8
Don’t put the phone down between calls.
Putting the phone down between calls can slow you down and impede your motivation. Keep the energy going by keeping the phone in your hand once you start your cold calling sessions.
Tip 9
Wear a headset if at all possible.
Wireless ones are the best. Holding the phone to your ear can impede your movements and impact your ability to communicate naturally. By using a headset you allow yourself more freedom of movement. The more freedom of movement you have, the more you can express yourself.
Tip 10
Sit up, or better still, stand up, when on the phone.
This is a particularly useful tactic at the start of cold calling sessions or when you are feeling your enthusiasm beginning to cool off. Sitting up or standing up will inject much needed energy and vitality into your calls.
Tip 11
Keep your head up and breathe naturally.
Maintain the correct physiology by keeping your head up and breathing naturally. This helps to improve your focus, your attention and your motivation.
Tip 12
Be well prepared.
Being well prepared not only enables you to make more targeted and more professional calls but it also increases confidence because it helps you to know that you are going to make a great call.
Tip 13
Learn from your mistakes.
Everyone makes mistakes. The real question is not whether you make any missteaks mistakes but whether you learn from them or not.
Tip 14
Remind yourself of past successes.
Think of a time when you achieved success through cold calling; maybe when you won a piece of new business or secured a sales appointment with an important decision maker. This will help to get you thinking positively and feeling more confident.
Tip 15
Accept that you can’t win them all.
So stop beating yourself up when you don’t! Even the best cold callers don’t get that appointment or close that deal every time so get over it already!
For more on cold calling check out my No Fear Cold Calling seminars, my Power Canvassing audio or my Power Canvassing DVD programme. Make sure that you join my Sales Success newsletter – it’s always jam-packed full of sales strategies, sales tips and sales techniques that you can use right away to boost your sales and best of all, it’s totally free.
p.s. Want to get even more tips for successful cold calling for free? Check out this video, 10 tips for confident cold calling, now.
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As some one who has experience of call centres i can confirm that this is sound advice. I would add that don’t be scared to build up some banter and smile when you are talking because it comes across as you are really enjoying what you do and people find that attractive.
I used to challenge my staff to make the customer laugh it creates great rapport.