So come on – hands up. Who´s been following the shenanigans of our governing politicians? Everyone? No-one? And who cares…?
The general consensus of opinion seems to be that people don´t care enough about politics to force politicians to do anything about the current state of affairs. Because few people are saying anything, no-one thinks it really matters whether a politician is true to their word or not….
So what if we’re not in the streets shouting and rioting!
Now I don´t think this happens to be true. I think we all care. Everyone I talk to cares when they´ve been lied to, cares when our politicians (whatever flavour) say one thing and do another, cares when no-one seems to be connecting with us on a one to one level. So what if we´re not in the streets shouting and rioting… that´s because we´re all getting on with our lives.We have more pressing issues to deal with… at the moment…
But the moment will come when it IS important enough for us to take action and the politicians will be punished – whether at the polls or in some other way.
So hang on Gavin – what does this have to do with sales training??
Well, the same is true in sales. On my sales training travels I see individuals and companies who mislead, lie to and poorly service their clients and potential clients and say that it does not matter because their clients don´t say anything. Sure they don´t, they just leave, eventually. It´s called client turnover! That´s why many companies are constantly searching for new business. I know one company who have been going for well over 5 years and they are still operating at 95% new business.
Wow! Does that put a strain on the sales teams or what?!!!
As sales people we should care. We should tell the truth to our clients. We should deliver what we say we are going to and then some more. It´s not optional, it´s essential.
It´s sad to say it but in today´s marketplace, sometimes all that is needed to stand out is to ensure that you take these simple guiding philosophies to heart.
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